InstaGo Moving
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Frequently asked
questions

Have questions about pricing, packing, or our moving services? We have collected the most common ones here so you always know what to expect before, during, and after your move.

Still need help?

Our team is ready to answer any questions you have. Reach out and get a fast, honest response.

10 questions answered
How much does a move cost?
Our pricing is based on transparent hourly rates with no guesswork. The total cost depends on the size of your move, the distance between locations, the number of movers needed, and the time required to complete the job. Every move is different, so we encourage you to reach out for a free, no-obligation quote tailored to your specific situation.
Are there any hidden fees?
Absolutely not. We believe in complete pricing transparency. There are no surprise charges, no add-on fees, and no fine print to worry about. What you are quoted is exactly what you pay — guaranteed. We walk you through every line item before your move begins so you always know what to expect.
What is included in your moving rates?
Our hourly rates include our trained, professional movers, a fully equipped moving truck, fuel, protective padding and shrink wrap for your furniture, and all standard moving equipment such as dollies and straps. You get a complete, ready-to-go team from start to finish.
Do you provide packing and unpacking services?
Yes. We offer both full and partial packing services to suit your needs. Our team uses high-quality packing materials — boxes, packing paper, bubble wrap, and tape — to protect your belongings during transit. We also provide professional unpacking services at your new home so you can settle in faster and with less stress.
Are my belongings insured during the move?
Yes. We follow strict handling procedures to protect your items throughout the entire move. Our team is trained to load, transport, and unload with care. For customers who want additional peace of mind, we offer valuation coverage options available upon request. Just ask our team when booking your move.
How far in advance should I book my move?
We recommend booking at least 1–2 weeks in advance to secure your preferred date and time, especially during peak seasons such as summer and end-of-month dates. That said, we understand that life does not always go as planned — we do our best to accommodate last-minute and short-notice moves whenever our schedule allows.
Do you handle large and heavy items?
Yes. Our crews are experienced and fully equipped to move large and heavy items including pianos, gun safes, heavy appliances, and oversized furniture. We use specialized equipment and proper techniques to handle these items safely without damaging your floors, walls, or the items themselves.
Do you offer long-distance and interstate moving?
Yes. In addition to local moves, we provide long-distance moving services across California. Whether you are relocating across the county or to the other end of the state, our team plans each long-distance move carefully to ensure your belongings arrive on time and in perfect condition.
What areas do you serve?
We proudly serve Los Angeles, the Inland Empire — including Rancho Cucamonga, San Bernardino, Riverside, and Ontario — and surrounding communities throughout Southern California. If you are unsure whether we cover your area, give us a call or fill out our quote form and we will let you know right away.
How do I get a free quote?
Getting a quote is quick and easy. Simply fill out our online quote form with the details of your move and our team will get back to you promptly with a fast, accurate, no-obligation estimate. You can also contact us directly by phone to speak with a moving specialist who will walk you through your options.
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Still have questions?

Our moving specialists are happy to help. Reach out today for a free, no-pressure conversation about your move.